Luisa joined Ward Keller in May 2020 after three years on reception for an Alice Springs hotel.
‘I wanted a new challenge and to try something different’, said Luisa, who has lived in Alice Springs for 10 years. Alongside managing reception, Luisa helps other staff with their paperwork and makes sure the office is fully stocked.
‘I really like it here; it’s completely different to what I used to do’, Luisa said. ‘I love the professionalism and that there’s no loop holes in doing things—it’s either the right way or the wrong way.’
While the pace of reception at Ward Keller is a little slower to that of a busy hotel, Luisa is loving her new workplace and said the team in Alice Springs is terrific.
‘Everyone is nice and welcoming here; they all support each other. That’s another new thing for me—working in a small team—and I’m really enjoying that closeness.’
When she’s not at work, Luisa plays volleyball and loves watching her sister play footy on the weekends.